Ship spare parts worldwide · Original · OEM · Equivalent[email protected]New: MasterMind – Captain's Toolkit →
MasterMind

Support

Help with installation, licences and the program.

Contact support

Email [email protected] with the program version (More → About MasterMind), the vessel name and a screenshot if possible.

We usually answer within one working day.

Activate without internet

  • In MasterMind: Licence → Make request code
  • Email the code to [email protected]
  • Paste the activation code you receive → Apply code

Moving to a new computer

On the old computer: Licence → Deactivate, then activate the same key on the new one. If the old computer is broken, write to us and we free the seat.

Backups

Use More → Export full backup regularly and keep the file on a USB stick or the ship's server. A backup is also made automatically before updates.